The doctor here is amazing but the front desk person makes things extremely difficult. I had an appointment scheduled and she called me no less than 6 times beforehand (they already had my insurance- these calls were to confirm the appointment, a separate one to recollect information, another to try to move my appointment, another to move it back, and two others I can't remember the nature of). Then, on the day of my visit I'm told my insurance doesn't cover and they are going to charge a ton of extra fees. I end up leaving and they call me again a week later saying they take my insurance. So then we reschedule an appointment, I take another day off work. I'm prescribed a prescription for eyedrops that costs $300 (with insurance covering over half) and they insist that they have a discount code. The code doesn't work and I try it both at Walgreens and an online RX company. I try to get them back on the line to get a different prescription and they don't call me back for weeks. Then they insist I try their online pharmacy... so I spend another 3 days waiting for that to come back and it's the EXACT SAME PRICE. I call them and they insist I come in on a follow up exam to discuss. So then I go in at my date/time to a locked office and NO ONE IS THERE. I am beyond irritated at the amount of time they have wasted with no results/help.

Dr. Mashidas is great! I came in for an issue with my left eye. Dr. Mashidas was on-time and quick to provide me care. Yet, he also took the time to have a nice disucssion with me and provide sincere care. Too many times have I been in a doctor's office where the doctor sees you for 5 minutes and hurries you out of the room. Not the case here! Great care, great enviroment. I will be back.

I’ve been coming here for annual eye exams for a few years now. It’s generally easy to get an appointment for a regular exam. This morning I had an incident wherein my dog scratched my eye quite hard with her paw and I had to decide between doing nothing or braving the ER/urgent care. Thank god I thought to call Dr Mashidas’ office. The wonderful woman who answered the phone was able to give me a choice of appointments in the next few hours including one ten minutes after I called, despite the fact that it was clearly a very busy day. Dr Mashidas was extremely helpful in offering both treatment and guidance for my injury. I felt very reassured by his obvious expertise. If I ever (god forbid) experience another eye injury that isn’t clearly an emergency room visit, I’d be much happier to come back here and trust the experience of this office than wait in an ER lobby. I am very happy with the ongoing care I’ve received here in the past and very grateful for the timely situational care I received today.