Valley Eye & Laser Center: Renton Office
425 SW 41st St,
Renton, WA

The doctor’s service is not bad but they have a horrible online payment system. They use a online payment system called doxo which is your nightmare. Once you signed up on this platform, it will constantly send you payment notifications even though your bill has been already paid off months ago. It won’t stop. Don’t sign up, don’t sign up! Suggestion: I wish Valley Eye center can damp this doxo and go pick a normal, reasonable, reputable system.

I have been a patient for 20 years and no one had ever been rude. They are always professional and compassion. The nurse ALWAYS check my meds. If there is something different I bring a list of all my current meds and dosage. She checks the strength of my readers. They ALWAYS clean the instruments. The exams are very thorough. I don't know what people when they have a hipper brat. It is the moms responsibility to keep the kids calm to help the doctor do an exam. NO I not a colleague, I'm a patient that doesn't expect everyone fall all over me when I have an appointment. All the doctors are professional and great doctors.

My grandfather had cataract surgery from Dr.Paul Joos. He is senior but his behavior towards patients was really awful. I was very surprised a senior and respected doctor talking to his patients rudely. I went to the clinic 4 days ago. And, we had appointment at 8:30 and they called us at 10:30. The doctor didn't even listened what my grandfather was saying. He was just with us for 1 minute that it. I wondered that did i just waited for 2 hours for this? My grandfather had couple questions but the Dr. Paul Joos was in hurry not ready to treat his patients equally. The staff did not care about patients time. And, everytime I got there the staff doesn't have smile on their faces. Always get disappointed from this office staff and doctor. I won't suggest anyone this eye laser office.