Vargas, Dr. Christopher
947 S Anaheim Blvd #230, Anaheim, CA 92805, United States of America
+1 714-491-0881
https://www.anaheimeyecare.net/about
Jesse F
11 months ago
I would give this place a negative but it won't allow me. Anyway, I went to this place and got my eyes checked. I asked my mom to get her eyes checked also, they told her that her glasses will be ready within a week, we never got a call from them after I had paid $300. I called after 3 weeks and asked them to cancel the order. This lady over the phone with a very bad attitude said she will hit me with all these fees if I canceled. My mom just wanted to get her glasses and move on. When we walked in the staff was very disrespectful to my mother, my mom only asked why they didn't call to let her know about her glasses and instead of apologizing to a 70 year old immigrant lady, the desk lady told my mom to shut up and called my mom a liar because they showed they called. I got involved as any son would do for her 70 year old mother. Another lady that was taking care of some customers disregarded her customers to get involved and told me to shut up, they refused to help my mother until I paid the full amount for the glasses first. I paid $600 for glasses that don't even have the right prescription. They sent me a letter saying that I had been dismissed and they will not longer fix my mom's glasses, they called my insurance and said all these lies. However, I contacted my insurance told them the truth, disputed the charge with my credit card, and reported this place with the better business bareu. None of this would've happened If they had just apologized for not calling my mother instead of trying to abuse this 70 year old lady. I don't recommend this place. I guess some businesses still don't understand the customer is always right. No respect for elderly.
Max Thomas
11 months ago
I needed a pair of contacts on vacation because I forgot mine at home and these folks helped me out. 5 stars from me.
Christopher Lewis
11 months ago
Christopher Vargas is very knowledgeable in his practice. The staff is always polite and professional. They always remember our last conversation from over a year ago. I would definitely recommend this place.