Verdi Eye Specialists
3921 Granby St,
Norfolk, VA

ZERO STARS!!! I have just LEFT the Granby st location —- furious!! As a potential New Patient, I was entering the front door with my leashed & vested service dog to be accosted by a staff member standing to the side of the front office. She didn’t even give the receptionist an opportunity to greet me & inquire about the dog! Before getting half way through the door, this lady very rudely stepped over to the front desk & says: Ma’m, your service dog must be wearing a vest! I was shocked. I hesitated, looked at my dog to be sure I wasn’t completely crazy & looked up at her in amazement. “Can you not see he’s wearing a vest?” This lady replied: I don’t know, he’s little, I can’t see!” I said “it’s dark blue with a black & red service tag; no need to worry, I will find another provider!”. She then sounds like she is really yelling: “That’s just fine, give me your name so we can… No need to finish, I was back out the door. Now - I don’t need my years of experience as a medical office manager & working in the medical office environment to know this is not only exceptionally rude but a complete infringement of my rights as a law abiding citizen! Especially a new, never having darkened your door potential patients! It’s very clear there are BIG issues in this office. How will patients ever believe the website statement of caring about your patients “beyond ophthalmology” when I’ve just been yelled at trying to enter the building? It’s very clear this employee has no empathy for potentially disabled patients, very little “dog knowledge”, and very likely needs to reconsider her position of “entitlement” within the office structure. Heaven help you all if she is the office manager. Maybe she needs glasses too!

I came here for a QTC referral from the VA and was blown away with the staff and service. They were so welcoming and helpful that I am considering making them my regular eye specialists. The office was clean and comfortable and the staff did an amazing job making sure people were getting in and getting taken care of. Absolutely recommend Verdi Eye Specialists!! Thank you guys again for the exceptional treatment!!

Staff is friendly however I showed up early to my appointment, waited 30 minutes before I was taken back initially to get checked it. Then was made to wait again where it took an additional 45 minutes of waiting before I even saw a Dr. The gentleman was nice enough, talked to me for about 3 minutes and then tells me that they have to get approval from my insurance company first before proceeding and that I’ll have to come back for a second visit. Could’ve easily gotten with them while I was waiting that entire time. Will not be going back here.

Horrible rude uncaring staff apparently not paid enough to do their job, be pleasant human beings or give a damn. No one should have to suffer because of some hateful lil hitches.

I have dry eyes I tried Virginia Eye Consultants For two years they did nothing so I went to doctor Verdi..My left continually Waters and burns, he added a moisture membrane...it has done nothing except feel like something is always scratching my eye...its 3000. So co pay was high..l hope it works for others..Still trying to find a solution for the pain

Dr Verdi and his staff have been incredible! They always listen to my concerns and explain what they’re doing during appointments. Dr. Verdi is clearly very bright and very patient. I cannot say enough good things about this practice!