Versailles De Toro Optical
5434 SW 8th St,
Coral Gables, FL

Great location in Coral Gables. Have been coming here for years highly recommend Dr. Miriam Mendivil, she diagnosed me w a rare condition and quickly referred me to a surgeon.

The optician's service was terrible and the prices were outrageous. Besides what the insurance covers, they try to fleece you with exorbitant charges. I absolutely do not recommend them.

So good

Very good customer service and excellent experience 👏. …

Expensive, but good, good service. The lenses are good, the frames are expensive and so-so... the parking attendant was very rude.

For a pair of contact lenses, R and L, one box of each, $250.00... $200.00 was insurance and $50.00 I paid out of pocket. I'm never going back there... Case closed!

The wait is incredibly long; it feels like a psychiatrist's or psychologist's office because they talk about each client's life with such patience, as if no one else were waiting. I consider it disrespectful to the limited time those waiting may have. 😡😡😡😡😡😡😡😡😡😡

I had a great experience. Very happy with the service.

Very bad experience, ruined family member's glasses...

this place is fantastic, super friendly people, greatest selection of glasses i’ve seen in my life. shoutout to briana! thanks for your help!

You will get bad glasses, headaches, and vomiting. Don't get glasses or prescriptions from this place, please. They won't give you your money back or fix your prescriptions. Don't go to this place; the glasses are terrible, they give …

I waited 45 minutes for the doctor; when she arrived, they attended to another patient who had an appointment half an hour later than mine. Quite disorganized.

Price amd take to long

They requested authorization from the insurance company without my consent. So now my insurance account is blocked by them, and they said "they can't do anything about it." I'm trapped in a loop because of them. …

I'm not happy with the glasses. In the end, they chose the armor for me without asking if I liked it. I'm not going back to Abrasa Optica. I'm not happy with the glasses; it's a waste of money.

Maria Elena, the person who assisted me, is very professional and attentive. She is very knowledgeable, and I left very satisfied with her service.

Clara Zaldivar If you're looking for a place where doctors are courteous and patient enough to listen to your symptoms, and where the technicians and staff are friendly and professional, and if you want to leave satisfied with the care, support, and eyeglasses that provide comfortable and perfect vision, visit this establishment where you'll be treated like family. If you're looking for a place where doctors are courteous and patient enough to listen to your symptoms, and where the technicians and staff are friendly and professional, and if you want to leave satisfied with the care and support you receive, and with eyeglasses that provide comfortable and perfect vision, visit this establishment where you'll be treated like family.

Excellent service and professional, friendly attention. We have been loyal customers for many years!

A place where excellence, professionalism, outstanding customer service, and high-quality products make this optician the number one in Miami.

According to Florida law, an optometrist's prescription is valid for two years. However, in my case, they are refusing to follow this guideline and are insisting that I return within one year for another exam. This is absolutely absurd, as I do not have any pre-existing conditions and am not a high-risk patient. It seems they are doing this solely to bill the insurance

They totally took advantage of my 88 year old mother. Charging her Medicare card. I would not trust this business. Will never go there again!

Surprisingly Optometrist appointment are kept in time, very thorough examination explained results in a way that is understood, problem was diagnosed and correctived measures were a success. Very highly recommended.

ok, nothing special and not a lot of option of glass for young, but very professional and helpful

Excellent, very good service, the glasses are divine, I loved them, I will return there

Excellent service. Clean and spacious premises. Dr. Miriam was very professional. Congratulations!

‼️MARIBEL, NORBERTO, AND MARIETA — SHAME ON YOU.‼️ This was the most humiliating and infuriating experience I’ve ever had in any business. If I could give zero stars, I absolutely would. I came in politely asking if they could tighten a tiny screw on one side of my glasses. That’s it. A simple favor that should’ve taken 30 seconds. Instead, Marieta took my glasses to the back without asking, put them under heat, and when she brought them back, the frame was hot and my anti-glare coating was completely burned. When I told her what happened, she instantly denied it. Then came the owner, Maribel, who was unbelievably rude and defensive from the moment she opened her mouth. She talked over me, wouldn’t let me explain, and kept saying it was “my word against her employee’s.” Not once did she show an ounce of professionalism or empathy. And if that wasn’t enough, she brought out Norberto, who joined in on attacking me. Both of them accused me of lying, of being a scammer, and said my glasses were already old and damaged when I walked in. I stood there crying, completely alone, being humiliated in front of strangers while they mocked me and said I was putting on a “show.” My glasses were not old or broken — I take care of them like gold because they’re expensive and I depend on them to see. They destroyed them in seconds, then tried to gaslight me into believing it was my fault. They made me feel worthless, like I was trying to steal something, when all I did was ask for help. No one deserves to be treated like that. Their “solution” was to offer me the cheapest, most basic lenses possible — no anti-glare, no transitions, nothing like what I had before — and then acted like they were doing me a favor. This business has no morals, no integrity, and no compassion. Maribel is one of the rudest “professionals” I’ve ever encountered. They ruined my glasses, made me cry, and insulted me to my face. If you value your dignity, your money, and your eyesight, STAY AWAY from this place. Maribel, Norberto, and Marieta — shame on you.

‼️MARIBEL, NORBERTO, MARIETA‼️- You 3 should feel ashamed of yourselves. DO NOT GO HERE — HORRIBLE EXPERIENCE, RUDE OWNER, AND THEY DESTROYED MY GLASSES. If I could rate 0 stars, I would. I walked into this place today just to have a tiny screw tightened on my glasses. That’s it. I didn’t ask for repairs, I didn’t ask for heat, I didn’t ask for anything else. The employee, Marieta, took my glasses to the back without asking and put them under heat — when she came back, the frame was hot and my anti-glare coating was burned and ruined. When I calmly told her what happened, she denied everything. Then I asked to speak to the owner, Maribel, and I have never been treated so horribly by someone. She was rude and defensive. She kept interrupting me, wouldn’t let me speak, and told me it was “my word against her employee’s.” She refused to take responsibility and acted like I was making it up. Then she brought out a man named Norberto, who joined in to attack me — both of them standing there calling me a liar, a scammer, and accusing me of trying to get something for free. I began to cry. He and Maribel said I was being dramatic (“teatro” en spanish”). Nobody believed me. They made me feel like a thief when I would never do such a thing. They ruined my lenses that I take very good care of because they are so delicate and important. I cannot afford to repair these damages!!!! Still, they said I came in with “old and damaged” glasses. I’ve never been so humiliated. I went in asking for help and left feeling bullied, insulted, and heartbroken. These people have no ethics, no empathy, and no respect for their customers. Instead of owning up to their mistake, they ganged up on me, called me names, and made me feel like trash. In the end, they “offered” to replace my lenses with the cheap, basic kinds — nothing like the anti-glare, transition lenses I had saved up for before — and acted like they were doing me a favor. If you value your money, your vision, or being treated like a human being, stay far, far away from this place. Maribel and her staff should be ashamed of themselves.

Been there a long time good Dr

Very good work, they are special.

I brought my mother first time to this place and i had the worst experience with the optometrist. She was very rude with lack of professionalism, education and good manners. The front ladies were nicer and professionals. ..