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Villages Eye Institute
13940 US-441, Lady Lake, FL 32159, United States of America
+1 352-397-2821
Friday
8 am to 5 pm
Saturday
Closed
Sunday
Closed
Monday
8 am to 5 pm
Tuesday
8 am to 5 pm
Wednesday
8 am to 5 pm
Thursday
8 am to 5 pm
Pamela Green Avatar

Pamela Green

5 months ago
I have received semi-good care here. I saw Dr Ramsay for the 1st time on this visit and was pleased. He was personable, explained well and took his time with me. I still have an issue with the short staffing problems and having to wait outside on a porch until someone comes to answer the door. Ridiculous customer service. It was raining, thundering and lightening on my last visit. No way was I waiting on a porch for them to let me in. The front staff doesn't appear to pay any attention to those coming in for an appointment. I waited outside at least 25 minutes and well past my appointment time before being "allowed" in. . Being Covid conscious is one thing but it's time to step up your professionalism and provide better customer service.
Connie Davis Avatar

Connie Davis

5 months ago
It was a very good visit. Staff us very polite and thorough. The doctor even suggested that I check about a free pair of glasses even though I could still use the ones I had. Julie was extremely helpful and gave me the choice of different options and gave me examples to choose from. Great visit!!
Jacqueline Imhoff Avatar

Jacqueline Imhoff

5 months ago
Office personnel are so friendly. Partial to my doctor Dr. Ramsey. Have been seeing him for years. I feel you would be very happy with your visit there. They also have an excellent optical section where you can find the newest and best glasses.