Virginia Eye Consultants
Get online care · virginiaeyeconsultants.com
465 N Great Neck Rd, Virginia Beach, VA 23454, United States of America
+1 757-622-2200
https://www.virginiaeyeconsultants.com/locations/virginia-beach-great-neck/
sharon barnes
11 months ago
My optician referred me to Virginia eye consultants, because the pressure in my eyes was higher than it should be. I had my appointment today and I was so impressed. Everyone was extremely professional and I had so many tests done. It was amazing. It turns out I will need to take eyedrops to help lower the pressure. Everything was explained very thoroughly and in easy to understand language. I highly recommend this practice.
Jordan Stevens
11 months ago
Dr. Garrett was amazing at performing my chalazion removal, so far I have had no complications and the procedure was very quick and he talked me through it the whole time. Much appreciation to him as well as the staff throughout this whole process.
Jeff Zimmerman
11 months ago
I have been assisting my 75 yr. old mother with this cataract surgery & have been thoroughly discouraged with the entire process.
The consultation process was all about the $. It seems they prioritize securing payment above all else, even the patients' well-being. I understand that it is a business, but the hard sell approach, attempts at upselling & veracity of securing payment are reminiscent of the time-share industry. It is clear that the patient's experience and satisfaction are not where their focus lies.
The surgery center visit was akin to being treated like cattle. They communicate clearly & repeatedly concerning payment, but do not concerning treatment. Rescheduled procedure at last second because of their mistake & was only informed the night before because I called to verify. Otherwise, we would not have known until we got there. My mother was taken very late. Upon release, I was informed that "There was a complication. She's fine, but that's why it took so long. "
The doctor never spoke with me. The only information I got was from the nurse (who just repeated boilerplate info about not gardening, swimming, etc.) & my 75 yr. old mother coming out of recovery.
The next morning follow-up visit to check on capsular retention ring "complication", she was in intense pain. Was told (by my mother b/c again, no one spoke to me) 3 prescriptions were called in, yet again more drops, something for pain & something for sleep. Only drops were called in. Called the number for doctor's office to report symptoms, i.e. severe pain, etc. It is just a call center that could not get anyone to answer the phone at the doctors office. This occurred @ 11 a.m.
I am now in an Uber with my mother on the way to Urgent Care b/c I am too furious to drive.
They can't even answer the phone. Why would the contact number for emergencies be to a call center that can't even contact the doctor?
If you want professionals that actually care about people & act accordingly, DO NOT USE CVP.
I will definitely be getting mine done at a different practice!