Personal service by Gigi when selecting frames was fantastic. So kind, warm personality and, yes, honest about frames looking good or bad. Lab manager James was also very helpful when I had an issue with glasses after I picked up. He and his lab tech were able to make the repair in a matter of minutes. Great service!

Went to this store because of good reviews. Walked in and 2 sales associates were in the store. One was busy with another customer. We approached the other and told her that we needed to buy a pair or two. She stated that there was a 2 for 1 sale . Plastic lenses only. She then sat down at desk and got on her cellphone . Never got up to assist nor even looked our way. Promptly left and went to Target Optical nearby and received the attention customers deserve.

Very easy process. Very friendly staff. Most glasses are ready in a few hours! 😀 love, love my new glasses. Love how they adjust your glasses at anytime free of charge. We have purchased many glasses from here. Happy customer! 🥰🙏 …