I’ve been going here for many years and have had scheduling issues many of those. They will call and reschedule because the Dr. That the appointment was scheduled with no longer works there. Why wait till the day of the appointment to notify the patient. I had an appointment scheduled in April this year and took off from work since . They called 3 hours before by confirmed appointment and said the needed to reschedule me for 2 weeks later. Told them I needed to check my schedule and they told me to just call back if I needed to reschedule. When I check my schedule and called back to let them know that the new appointment they had instead on would not work as I had a commitment for work that could not be changed. They informed me that they could not get me in before August. Seriously, you don’t care about your patients. Not only have I already missed a day of your because of your incompetence, but now I have to wait another 3 months because you weren’t willing to fix your scheduling mistake. Totally unacceptable.

Dr. Ryder and his staff have been amazing since day one threw my vision loss journey.His office is clean and well organized. They made me feel comfortable answered all my questions in a well informed manner. Vanessa has helped to guide me threw the whole process with kindness and warmth. I would highly recommended Dr. Ryder!!!

Vanessa and the other staff are outstanding with thier customer service! Dr. Reiter is very professional as well. My favorite part is having Vanessa help me with everything! She follows through from start to finish and more importantly keeps in contact with you to make sure it gets done. Great eye care facility!