Went to an appointment at the end of October and ordered contacts. Went by 12/8 and it appears totally closed. Unbelievable I’d order $1k in contacts and wouldn’t be notified they closed. Filing a report.

Any idea what's going on with this place? Last month it was closed for renovations. It's now empty and the phone number has been disconnected. I just want to pick up my glasses!! Not very good customer service!!

Amazing staff! In a post-Covid world where everyone is tired, it was a breath of fresh air to speak with Sylvester on the phone. He was super helpful and accommodating with looking up my insurance info, scheduling appointments and getting everything set up in person before I saw the doc. Doctor was very knowledgeable and explained contact lens options, benefits and drawbacks regarding monthly’s vs. dailies. Also answered any questions I had. I did not feel rushed through my appointment and it felt like everyone at this office genuinely cared about helping their clients/patients have the best experience. Convenient downtown location too. Would highly recommend!