Vision Center Associates
3385 Post Rd,
Southport, CT

This was my first time visiting the Southport office and I will never go back. The ladies at the front desk are courteous and nice but the lady who actually checks the fit of the glasses is so rude. I’m finding a new optometrist because of her nasty attitude. This isn’t the first time I’ve encountered her because she works at the Bridgeport office as well. She handed me my glasses and I put them on and said they are a little tight. She proceeds to tell me plastic frames are always like that when I know they are not because I always choose a plastic frame. She didn’t even offer to loosen the screws and now I have to go get them adjusted elsewhere. Then she asks how is the vision aspect and I said I don’t know they are dirty. How am I suppose to tell if I have the correct lenses if all I see are spots. She then tells me with an attitude that she was going to clean them after I try them on.I really don’t know what sense that makes. I will not return to vision center and it really sucks because the doctor is awesome. Meanwhile the white lady before me got great customer service.

I’ve only experienced great service here. This is my fourth time at this eye doctor’s office and love everyone’s attentiveness and professionalism. I drive far just to see them.

The doctors at this place are very professional and courteous, however the front desk personnel are very rude and unprofessional, if you miss and appointment and don’t call to cancel , they call you back and give you attitude, they talk to you like your their child . We had a problem with a girl name Betsy or Patsy today , and was very rude on the phone and when you try to address the problem she laughed in our face. The front desk personnel in Bridgeport are more professional and give you better service and treat everyone with kind and respect. Won’t be going back to this office.