Vision Express - River City
14964 Max Leggett Pkwy #106,
Jacksonville, FL

The InFocus office was quiet and organized. Like usual, I had to fill out the health questionnaire and personal info but once done with that, only waited a few minutes before I was taken back for my pre-tests. Then I immediately went to the exam room where I waited for the optometrist, Dr. Taylor, for about 5 minutes. She was very knowledgeable and efficient, answering all my questions and completing the exam flawlessly. Very happy with the service and quick throughput. I highly recommend this location for your eye care needs.

I recently had an outstanding experience at InFocus Eyecare and I can't recommend them enough! The doctor was incredibly knowledgeable, taking the time to explain everything in detail and answering all my questions with patience. Their expertise was evident, and it made me feel confident in the care I was receiving. The assistants were equally impressive. They were professional, attentive, and made the entire process smooth and comfortable. Their friendly demeanor helped to create a positive atmosphere, which I truly appreciated. Overall, my visit was a great experience, and I left feeling well-informed and cared for. If you’re looking for a place where you’ll receive high-quality care from a skilled team, this is the place to go!

My mom had a really great experience at this clinic. She doesn’t speak English very well, and sometimes that can make appointments stressful, but Xailene was incredibly kind, patient, and understanding with her the entire time. She took the time to explain things clearly, made my mom feel comfortable, and treated her with so much care and respect. It honestly meant a lot to our family to see someone be so sweet and compassionate. The whole staff was professional, but Xailene truly stood out and made the visit a positive experience. We really appreciate her kindness and would definitely recommend this clinic!

The female Technician seem to be tired and focused on her phone than the patient, ME! Also, she made little or no eye contact with me the entire time I was in the office with her. Her phone was more important. The service provided by the doctor was good but could not make-up for the behavior of his staff.

The staff at the River City location is upbeat, welcoming and helpful. There was a client who missed an appointment the day before. They were able to consult with the Dr. and fit him in right away and still stayed on schedule. That doesn’t happen much these days!

Out of the few years I've been going to Vision Express in River City Jack's Florida I've never had an experience like I did yesterday. The young lady that was helping with my insurance, glasses and contacts was very rude. However, I was just trying to understand my insurance with me having two vision plans. Her words "well you can always shop around for cheaper rates". That was not the problem it was simply understanding. Now I'll be switching to another office for my vision needs.