All they want is money! Once they make a sale then there is no more further help! The Owner or Dr. Nancy Shoji is not even willing to talk in regards concerns or complaints. They manager is rude and helpless. It is better to go to Walmart or Costco.

Would have liked to have given a higher rating but after today's encounter with one of their staff members I will not. Our visit went well, even though there was an issue with our appt. The staff that were there were very professional, friendly and provided outstanding customer service. That was, until we were leaving. This portly blonde staff member walked in and rolled her eyes at me, 1st thing. I watched her as she walked behind the counter, shocked to see that she was an employee who worked there with such a nasty attitude. I got up to speak with my daughter and did not see that the other receptionist who had checked me in had left. That heavy set nightmare was sitting in her place. I politely said Thank you so much and to have a good evening. She rolled her nasty eyes at me again! And...mumbled yeah whatever. She is so lucky that all I did was give her a dirty look and said alright then don't. I called to report her as soon as I got home AND LOW AND BEHOLD, there are some other similar complaints about this atrocious employee. Hope they learn their lesson and toss her out to find a more suitable job for her dumpster, unprofessional and ogre attitude.

My fiancé & I returned back seeing as they had all our previous information. After coming back a second time I can honestly say it has improved ALOT:) we had a wonderful experience and a nice gentleman & young lady helped us out as well as being patient with us. Definitely glad we decided to give it a second chance. The Doctor is an absolute delight to talk to and everyone is very welcoming and understanding. Thank you for a great experience