The Snake's Addiction
4 months ago
The cashier or receptionist is beyond rude and shouldn't have a job working with the public. The Dr. is fine but the support staff is pathetic and badly needs to be taught people skills ( if Helen Keller can be taught maybe someone can teach this staff), also the glasses that you pay for here can be found online at a tenth of the cost, all you need is your prescription. I get that they need people with low intelligence to work for the low wages this company pays (which is still a massive overpayment even for these underskilled "workers").
I am very unsatisfied about this place. I paid for my contact fitting and trial , called back they said everything was ok , but never got my contact prescription, I called back and they said oh you need to come back and re-pay everything .
Tomm and Arlette are very helpful and very through with there customer service. They treated everyone equally if you were cash paying or government insurance. Highly recommend!