Vision Park Family Eye Care
2699 NW 86th St,
Urbandale, IA

I get such great care from Dr. Billings and her staff (especially Julie!). They are friendly, efficient, and informative. After examining my eyes, Dr. Billings always pulls up the photos, shows me what she's looking at/for, and why my eyes are healthy. I have had issues in the past, and she's been very diligent in keeping an eye on things (pun intended). I drive two hours every year to see her, rather than change my eye doctor. She's great.

This was my first visit to Vision Park Family Eye Care. I was long overdue for an exam and had some concern with my vision. I am very pleased with the experience. Everyone was very friendly and personable. I got in for my exam within minutes of my arrival. The technician/assistant was awesome with a great sense of humor and helped calm my nerves. She and Dr. Groth both explained each procedure and let me know what was being done and why. I feel I had a very thorough examination that addressed all my concerns without feeling rushed out the door for the next patient. When it came time to pick my new glasses, all the options available were presented and explained and I was provided a statement, including my insurance coverage, showing exactly what I would be responsible for - and the prices were better than I was thinking(results will vary depending on your insurance). It was a great experience and I will continue to call Vision Park Family Eye Care for my eye care needs.

This is a tough review to write. Unfortunately one bad apple is making me reconsider my 15 year loyalty to Visiin Park Family Eye Care. The owners I am sure would not be happy with their up front staff after 5pm, October 17th. I would be happy to share my experience with the right people in charge. Edit to my previous post. I was contacted by one of the owner's tonight. I am confident I was heard and appropriate corrective action will be taken on my experience. I appreciate how this has been handled.