Vision Park Family Eye Care
640 S 50th St,
West Des Moines, IA

I went in for an exam today. First time I've been to Vision Park, and I am absolutely impressed. Fantastic customer service, Doc who explained everything, and really took time during the exam to make sure my new script for lenses will be an improvement.

I have purchased a pair of glasses here at Vision Park, and after a year the lenses were pretty well scratched, so I took it back for the one-year replacement, which they did. However, the replacement that I got didn’t seem correct the lens didn’t seem to fit I took it back and they said there was no problem with them. I took them to a different store all together and they inspected them and found that it had a cracked lens installed, I took it back to Vision Park but they told me since I already had it replaced in one year they would not do anything. I will not be returning.

My daughter and I had our eye exams With Dr. Shepherd who was very professional and thorough. She was very kind and and listened and was very easy to talk to. My daughter and I both had to pick out new glasses and the Technician was just the same: professional, thorough and friendly. An overall pleasant morning- thanks so much!!