Dr Alvarez is great. I waited on glasses I ordered for a month. I had to keep calling for any updates but I was left with more questions. Sales people give up on customer service after they get the payment. The receptionist will only tell you that they are busy and will take a message. I cancelled the order but the manger came through. Thank you James.

Dr. Alvarez and her staff are amazing. I had a wonderful experience getting new contacts. She nailed my prescription on the first try and answered all my questions thoroughly. I highly recommend Dr Alvarez!

Dr Alvarez is fabulous, but their optician dept is lacking. I got new glasses last Friday and they need to be adjusted, i can't get an appt until APRIL 4. 17 days between pick up and the day i can get an appointment for an adjustment, no they did not check adjustment when i picked them up, plus it took 5 weeks to get them and even then they didn&t call me, i just happened to drop by to check as i was running errands. unacceptable. They need to change somethings for us Senior citizens that rely on glasses for sight