Vision Unlimited at Homestead
377 N Krome Ave,
Homestead, FL

I called for an appointment and gave them all the information they needed since “it’s a new company after Dr. Budd retired”. I showed up and was told that they could not find our name under our insurance. I told her how can that be since my husband was just here 2 weeks ago. Then she verified again and she said oh yes but you have to come back next year for your yearly. Really? I had been waiting for an hour just for them to tell me that? These new company and her doesn’t know anything. Private practice is still the best! What’s the purpose of getting my information ahead of time? They don’t have any idea what they are doing! You can do better than that! Train your people well and train them to have the best customer service!

BEWARE... this place does not inform you of charges for things they make you think your covered with insurance, when your not! My 83 year old mom was taken advantage by not being told about up charges or frame prices, so the office could get more money out of her. If she was informed correctly she could have gotten 2 to 3 pairs of glasses but instead she only got 1 pair that constantly need adjusting. They did not offer a refund or exchange also when they claim they have a 30 day guarantee....So if you decide to go there ask questions and double check so you don't get taken advantage of.

Vision Unlimited at Homestead, Florida ‼️ Elderly please don’t go I witnessed an older lady being treated horrible by the employee Aimee I wanted to say somthing so bad they didn’t no her daughter was … More