VisionFirst
6812 Dixie Hwy,
Louisville, KY

Received a email asking to leave a review on here so I'm going to do it. I have to be honest. I went to this location specifically and purchased a eye exam, one new complete pair of glasses, and new lenses for three (3) pair of sunglasses I already owned. After leaving with them... the regular pair seemed to be fine. 2 out of 3 pair of the sunglasses gave me really painful headaches within an hour after wearing them. The 3rd pair I could only wear outside I believe without those also making my head hurt. So I called and asked for my prescription if they wasn't going to make it right..(yes they argued with me about it and said it was correct period.) .. but called again and the lady was rude and said I could pick it up. She printed a sheet that said said "R" eye 2.0 "L" 2.0 ...... so I went online to try to order a whole new pair of sunglasses and learned that the sheet they gave me wasn't a lens prescription at all... they wasn't sure what it was. So I ate the cost of 4 to get one good one is where I'm at with it. It really sucks because these things aren't cheap and everyone can't just go spend more money like some folks can. And if/when you upset a customer and they just want whatever their specific prescription is, be honest, and just give them that. Don't act like they did while giving them some bogus number (as its not how any lens would read). However the stars that I did give would have to go to the actual Dr... which I apologize I can't find the name of right now.... but the Doctor was very nice and very respectful... unfortunately the rest of the way throughout the entire experience was very unprofessional.... Thank you for your time

I had a very good experience the doctor was patient and very experienced. associate helping me with my glasses was outstanding. It was just a all in all good visit I had went somewhere else the days before, and I was very disappointed on how they carried out but here at Visions First I was so pleased I would recommend them to anyone.

I had a great first visit with VisionFirst. The staff was friendly and courteous and respectful. My doctor was most professional and helpful as well. The place was virtually spotless and welcoming. I highly recommend you use VisionFirst on Dixie Highway in Louisville for your eye care needs.