Ursala Minor

Recently went to the vision works on City ave. Customer service was wonderful and good customer service is hard to find. My glasses came back much sooner than expected that was a nice surprise. I don't know the young lady's name that assisted me when I was choosing the frame, etc but she really knows her stuff. She was great. She also helped me get what was best for me. I don't want to get her in trouble but it happened to be cheaper. However the lens was a better choice for me, I struggled a little with the other type of lens I had previously. I appreciate someone being more concerned about the customer than making a quick buck. I love my glasses and can see! They also have a nice selection. The woman that gave me my glasses at pick up was great also. She made sure everything was good to go before I left.

Beth Rosenwasser, PhD

My sons and I have been coming to the Bala Cynwyd Visionworks. Dr. Kim is very thorough and the staff are friendly and helpful, especially Monica! The prescription glasses come back quickly. The one time there was an error, it was quickly rectified. They take insurance. I do miss some high end brand frames they used to carry but you can bring in any frames, which I sometimes do.

Neesha Williams

This location has wonderful staff. They are all friendly. Monica is still a wonderful person and her employees are great.Dr. Timothy is a doctor who listen to you. I recommend this location definitely.