Raquel Herrera

I had the best experience at this store! Hands down from the minute I walked in the manager greeted me and booked me an appointment, to the young ladies handing me the paperwork, to the tech doing my eye tests. The doctor was very friendly and informative. The young lady that helped me pick out my frames had a lot of patience for me because I picked out about 10 pairs of glasses to try on Lol and she was very friendly. I can't wait for my glasses to be in! Thank you very much

Angela Cotta

Updating my review after receiving a phone call from Samantha, the store manager. I feel a little more assured that my initial experience is not the norm in this store. She was additionally helpful in explaining my insurance benefits to me. I’ll give the store another try another time. After my exam, I browsed the glasses selection and when I was ready one of the exam associates told me have a seat in any of the customer chairs at the tables and one of the retail associates would be right with me. After the retail associate finished her call, she got up and walked right past me without a word, and helped a customer who was picking up a glasses order even though that customer came in AFTER me. I sat for a half hour without even getting a hello and decided to just leave. I’ve worked in various customer service roles for ten years; I understand busy and stressful environments, but that’s not an excuse to not even acknowledge guests in the establishment. This was my first visit to Visionworks, and it left a really bad first impression.

Todd Junck

I received great customer service from this optician. They caught the fact that my eye doctor had COMPLETELY OVERLOOKED a major prism factor present in my prescription, by looking at my current glasses. Their service was friendly, efficient, and professional. The glasses I chose were very reasonably priced (since they had a buy-one-get-one-free promotion on), and they were returned when promised in a very timely manner. 100% for communication skills and I'm very pleased with the results. I have a strong prescription and the glasses can be unappealing if the wrong choice is made for frames. These were great -- one was regular glasses and my second choice was for prescription sunglasses. Highly recommend Visionworks!