Visionworks Cherryvale Mall
7200 Harrison Ave UNIT F35,
Rockford, IL

I have been into Visionworks at Cherryvale Mall several times over the past few months. Each time I entered the store, I was greeted immediately by Heather or Pam, even though they were always extremely busy with many customers! Both of them were patient as I tried on many different frames until I found the ones I wanted. They were professional, kind and extremely helpful with all of my questions. I feel like this type of customer service is rare these days and needs to be recognized!

We got there late on a Saturday afternoon and they squeezed us right in. Everyone was friendly from the front staff to the optometrist. I was very impressed with the customer service which is why I'm taking the time to write a review.

Had a first time experience at vision works at Cherry vale mall in Rockford Illinois. Made an appointment and was able to get it the same day The staff was very helpful and patient The Dr was so knowledgeable made sure I understood the changes that was going on with my eyes I recommend Vision Works for your eye wear they have such a great selection of eye wear to chose from