The staff were all super friendly and helpful! The doctor was knowledgeable and even explained things that I could do to help prevent further sun damage (something I’d rarely thought of worrying about before). Nicole was amazing at explaining my benefits and helping me find frames/lenses that fit in my budget and insurance requirements. The store was amazingly clean and organized and there were a TON of options of frames to choose from.

While the staff was friendly, this office does not seem to have systems in place that work. I called to order contacts and was told to come into the store. When I came into the store to order contacts I was told I should have ordered over the phone. While in the store the woman helping me was showing me someone else's paperwork with full name and medical information. A really unnecessary HIPPA violation and honestly a red flag. I came into the store WITH MY PRESCRIPTION IN MY HANDS and I was told I couldn't order anything bc my old provider HAD to fax it. So my old provider faxed my prescription and visionworks said this never happened. Then my old provider gave visionworks all of my information over the phone and vision works said this never happened. Then my old provider faxed my prescription a second time and vision works said this never happened. I was switching only for insurance reasons but this was way too complicated from the get-go. I wouldn't recommend this experience to anyone.

I always love coming in for my exams. The ladies who run the front on the floor are so helpful and funny and I love being there with them. The gal at the back doing our pre screening is amazing. Doctor, as always, makes the appointment fast and fun. Makes me wish I needed to come in more than once a year!