Montgomery Newcom

I'd picked up some reacement glasses for my son here a couple of years ago and was generally unimpressed by the location. Don't let the exterior fool you. The diagnostic equipment inside is fully modernized and expertly applied. The staff is all quite friendly and apparently enjoy their jobs. The Dr was thorough and engaging, not in any hurry, and gave us plenty of time to think of any questions we had. We also got frames here, and they were conveniently and clearly priced. We got some frames from last season that are great quality, look sharp, at an excellent price. I'd strongly recommended this place, and I'm happy to have found it.

Lynda Bennett

I had a great experience. The ladies at the front desk were very nice and helpful. Dr. Kendall George gave me a thorough exam and explained everything to me so that I could easily understand. I was very happy with my visit and look forward to getting my new glasses. (They have a good selection of frames also.)

Adrian J

I would not recommend this place. When I had first called to make an appointment and when I checked in to choose glasses, the staff on the phone and check in staff was kind. When I was getting fitted for the glasses there was no explanation of anything or guidance of what I should be looking for in a pair of glasses. In hindsight, could I have asked questions, yes I could have. However when I had went in I didn't realize there were things I should be looking for, I simply thought I should look for glasses that feel comfortable. I was told it would take 4-6 weeks to get the glasses. I called around the 4 week mark to check in and they said I should wait the 2 remaining weeks so I did. After the 2 weeks passed, I heard nothing from them so I called. They said that the style I ordered was backordered and that sometimes insurance takes a while to kick in which I can understand. About another week passed and I called again, they said the same thing. At this point I'm starting to wonder if they're lying to me, if they knew this was going on in the first place at the 6 week mark, why did they never call as a courtesy to let me know what was going on? This makes it seem like they couldn't care less about the time people have to wait to get their glasses. My old glasses were on their last limb so I was really depending on this new ones. Now I'm stuck with glasses that took almost 2 weeks after the allotted time (that I wasn't communicated to because I had to keep calling to check in) and the lenses i received don't even fit the frames as they should. I can tell something is off when I wear them which doesn't make them optimal glasses to have and I have a feeling the lenses will fall off easily too. Overall, I'm super disappointed. The whole experience has left me with the thoughts that they don't care about your time, the fact some might be depending on their communication to be able to see, and that their quality inspection is non-existent. If I had known they would do this I would have never come here. I would not recommend at all. *This post is for my girlfriend's glasses and was meant to be posted in early April