Walmart Vision Center
3520 Hudson Dr,
Stow, OH

I don't know who I spoke with, but the lady I spoke with was very rude. I called just to schedule a time to pick out my glasses, already have a prescription. I was put on hold for 15 minutes and sent to service twice. I don't mind waiting, but being told to hold and then not being able to speak with a person for 15 minutes just seems unacceptable.

Crystal was RUDE RUDE RUDE I hate leaving bad reviews but she ignored us and then asked "what do you need" that is not good customer service. All we needed was an adjustment of the tightness of screws. I cant believe she is one of the managers. WE WILL NOT RETURN TO THIS LOCATION Crystal is not a good employee of this company

I have taken 2 different Amish Ladies to get glasses. Both ladies at 2 different times, spent 4 hours at the vision place in Walmart. Ridiculous… very ridiculous