Walmart Vision & Glasses
1100 N Estrella Pkwy,
Goodyear, AZ

The doctor is very nice. He is an independent merchant so he's not employed by Walmart. He isn't very talkative but he is quite professional, kind and thorough with his exams. The staff, however, leaves a lot to be desired. Deborah scheduled an appt for another person in my family and I noticed her struggling with their new system. Deborah is an older woman and I could see her frustration however, she was so nice and apologetic about the time it took her to navigate her way through the new system. The appointment was set for the 17th but she verbally expressed the 10th. My mistake was not verifying the appointment date and time before coming in. Today when I went in at 10, I was met with Danielle or Daniella. From the start she wasn't friendly. Days before I had been in and I witnessed her interaction with Deborah and I felt Daniella was ageist against Deborah. I also noticed Daniella's interaction with an older customer which wasn't very nice but again, ageist. She was flirty with younger men but kind of rude to older women. Upon interacting with Daniella today, I felt she approaches people with the need to push blame and point out mistakes. While I owned my mistake she was not at all empathetic with the mixup. I didn't expect an apology but empathy and sympathy. I will be calling the corporate office with this complaint as I discussed it with a family member who recently had an interaction with this woman and they also witnessed the same hateful behavior. There is no room for this type of behavior while working with the public. Side note: stock is limited and the office isn't very clean.

The doctor is very friendly and informative he was great , the lady in the front with blonde hair that speaks Spanish is rude doesn’t give correct information . Asked her questions and she just gave a blank stare . Wouldn’t recommend going to her specifically.

I picked glass that they had for display. She took my sons measurements and all. Just so she could tell me at the end that she couldn’t ring those up and she didn’t know why those were out. I feel as if she kept putting excuses. I got irritated and just left as soon as I got up she closed the store. Which made sense to me of why she was being nasty. She wanted to go home.