Walmart Vision & Glasses
1425 NE 163rd St,
North Miami Beach, FL

The staff is helpful and friendly even though they are understaffed (as many places these days) and many showed up at the same time. They answered all my questions, they don’t accept my insurance but I got a very nice pair of glasses and readers for a very good price, anyways my insurance only provides a discount where accepted. I liked the lens and frame warranty offered there. Like many errands one has to do these days, one just go check what you like, be patient if it is a little busy and when you are ready to buy, the employees assist finding a frame that fits you nicely as per your prescriptions. Great value for quality and look! I definitely will come back because they get new frame designs from time to time too.

The vision center has the most incompetent people ever. I was there a little over a week ago so my 2 daughters can have their glasses before school started. I was told they would give me a call if there was any issues and it will be about a week. I never received a call saying anything I call back spoke to one if their employees named Edgar not only did they cancel one of my orders, they also lost the other one. When I asked about the manager I was told she was not there and the person who may have assisted me was from another location and he didn't know who may have helped me. Not only did Edgar offered no assist he was very rude and tried to make it seem like it was my fault. I don't work for Walmart so how would I know what the procedures are. NEVER AGAIN!!! I would advise everybody go somewhere else. Walmart vision center in North Miami Beach should really look into re-hiring people that are knowledgeable and also willing to help their PAYING customers.

Lost my glasses at the beach, came to get a simple eye exam. 2/3 employees were nice but there was one lady who was rude for no reason, and it wasn't just me, she had a sour attitude towards everyone even to people who were just asking a simple question no eye contact and overall bad attitude. She had even charged me and the next patient for the wrong things. I'm sorry to anyone who lives here and has to deal with her all the time.