Walmart Vision & Glasses
3465 York Commons Blvd, Dayton, OH 45414, United States of America
+1 937-454-6450
https://www.walmart.com/store/3783-dayton-oh/
Kathryn Henry
11 months ago
I would give 0 stars if I could. I go in to get contacts and I'm sent home with the wrong prescription. I call and let them know and they tell me I have to wait 2 weeks. I'm finally able to get in for a follow up and am basically yelled at for not wearing my contacts to my appointment. (My appointment was at 4 and I wasn't seen until 6. They explained that the reason for my wait was that someone had already marked me off the list saying I was already seen by the Dr.) When I explain to them that I wasn't wearing them because I couldn't see out of them, the doctor tells me its because I have astigmatism (I dont) and gives me thicker lenses with my correct prescription after arguing with me about it and redoing my exam. I have to go back yet again because the lenses that I was given have caused my eyes to be bloodshot and sore, which was not an issue with the thinner contacts.
I'm extremely frustrated that I keep having to make the hour drive to this Walmart and I keep having so many issues.
I will say however that SOME of the staff have seemed sympathetic and have been very cooperative in trying to help me and answer all of my questions and concerns. The Dr however seems to just want to rush through and get as many people in and out of there as possible. I wish I could transfer my file to another office but they won't even release my prescription until they find the right fit and prescription that works for me, or so they say.
Cheyanne Spurlock
11 months ago
Doctor is a joke. My daughter's school has been noticing issues with the glasses the dr here prescribed her in July. I took her back in yesterday for a follow up to see if we could figure out why she is still having trouble seeing. He put a lense in front of her glasses, took it away and asked which one was better. Then he looked at me and said "I don't know what to tell you" and sent us away. I was beyond upset yesterday & decided not to write this until I had some time to calm down. I have chosen to share to hopefully save someone some time and money.
Alan Williams
11 months ago
Called in the office to make an appointment woman tells me hood hangs up on me twice never answers again very unprofessional and ghetto