Walmart Vision & Glasses
4004 Tuscarawas St W,
Canton, OH

I made an appointment 2 weeks in advance. I made sure to have a babysitter and the time off of work to be able to make it to the appointment. I confirmed my appointment with the office 3 times within the two days before my appointment. I even received a notification for my appointment one hour before I was supposed to be there. I arrived at the facility 5 minutes early only to be told that the doctor had left for the day or was leaving currently, (I'm still not clear on which) and also that they had tried to call numerous times to tell me the doctor wanted to go home early... As if that makes it okay???. My phone has no missed calls. It is highly inconvenient. If the doctor knows that a person is coming in, he should stay and do his job. I drove in a blizzard to get here today. I will not be back.

If I could give 0 stars I would. The bald doctor I had to deal with today was absolutely horrible. Every time my mother went to put her pin in on the machine he would he a button on his end and cancel our transaction. Other customers in the store saw this and began to tell us it was probably because of my sister’s marine shirt. I definitely suggest going anywhere else for optical. The worker was also extremely rude to an older man that was trying to get his glasses fit. If you can’t handle your store being busy then you shouldn’t be working in a Walmart.

Had an appointment there for my grandson yesterday. Wrote it down and put it in my phone. We got there and were told it was for late next week. It was not because the day she stated is my hubby's birthday and we'll be busy. She said well that's when it is, don't know what to tell you unless you want to reschedule. So furious. I took part of a day off work, and pulled my grandson out of school early for that. Luckily I ended up being seen at Target vision and it was a wonderful experience!!!