Walmart Vision & Glasses
5875 E Franklin Rd,
Nampa, ID

I had an eye exam and purchased glasses from this location. The exam and purchase went great. I got all the coatings and paid extra for anti scratch. Got a scratch on my glasses. I was told it is normal wear and they wouldn't replace them. Why did I pay extra for scratch protection? I'll never buy another pair from Walmart they are just a ripoff. I have a backup pair that I got from an online dealer who have been 100% happier with their customer service than Walmart. From now on, they can do the exam, and I'll order my glasses online.

I have had my Walmart glasses for a little over 2 months and the scratch resistant lenses I purchased have hundreds of fine scratches throughout rendering them unusable. I have only cleaned my lenses with a micro-fiber cloth and the Walmart Vision Centers recommended spray cleanser formulated for prescription lenses. When not in use my glasses are kept in their case. Despite being upsold on the protective coatings, Walmart refuses to replace the defective lenses because I did not purchase their warranty.

My glasses broke so I brought them in but they were unrepairable. I ask if they accepted my vision insurance and was told they do and there was an opening to get an exam and order new glasses today. What a relief!!!!