Walmart Vision & Glasses
600 Showers Dr,
Mountain View, CA

Dhaval is so knowledgeable and kind! I stopped in 15 minutes before closing for an issue with my frameless glasses and lenses, and he knew exactly what to do … and even pointed out an issue I didn’t recognize until he pointed it out. I walked out within a few minutes with a great experience and repaired frames with a few minutes to spare before close. No games, no fuss, no pressure. Just professional workmanship and getting the job done quickly … in and out. A+++.

They fixed a loose screw on my frames free of charge. Absolutely recommended!

Great experience. Affordable pricing and knowledgeable optometrist, and the gentleman who helps you select the glasses is great to work with- very helpful.

Didn’t have exactly what I needed, but Jasmine was incredibly helpful!

Dr. Iris was very professional, sweet, friendly and motivating. She helped me understand my concerns very clearly. Associate Nayeli was also very friendly and she helped me chose right combination of glasses.

I had them Renew my Prescription for Contact Lenses. They also let me know that my choice for Lenses are being phased out and proivided with free samples to try out the newly released versions. Quick, through, and well served Visit to my new favorite Optometrist.

Helpful with glasses adjustment!

Very kind!! Very accommodating

good customer serves….. but bad lenses....

Me & My wife got our reading glasses done at this Vision center. Dhaval Patel was very helpful & did work to our total satisfaction.

Got my contacts examination for $90 and my monthly contacts within an hour. The optometrist did a great job answering my questions quickly, clearly, and calmly. And even the employee in training was nice. They defaultly order the contacts to their facility and request you come back for pickup once they notify you they have arrived by phone call. Within 2 days they called and I picked up my brand new contacts! You can request them to ship directly to your home too (which I consider normal).

Ivania is amazing she was super helpful and kind

With excellent customer service of Mary Ann I was able to find what I needed for the eyeglasses especially the frames,she’s really giving us the best kind of frame in which it fitted on our structure of our face.

5 star service. Knowledgeable, nice, and helpful

I visited the Vision Center today, and unfortunately, the experience was very disappointing. I politely asked about the price of a pair of Ray-Ban frames, mentioning that my insurance provider (VSP Vision Care) listed this location as being in-network. The staff member initially told me that they did not accept that insurance and suggested I go elsewhere. When I showed her the confirmation on my mobile app, she then acknowledged that they did accept VSP but added that they might only recognize $80, or possibly nothing, from my insurance. She also said that to find out the exact amount, I would need to provide my Social Security Number, and if I didn’t like the price afterward, my insurance would be locked for a month. Throughout the interaction, her attitude remained negative and dismissive. I stayed for a few minutes just to look at the frames, but it was clear there was little interest in helping customers. Walmart should ensure that Vision Center staff are trained to treat customers with professionalism and respect. Good service and accurate information are what build customer trust and long-term business relationships, not indifference or poor communication. For reference, there were two women working at the time: one shorter and one taller; the taller employee was the one displaying unprofessional and childish behavior.

I had installed perfection lenses into my sunglasses from Raen Optics. So; I had leftover subclass lenses. So, I Stoped by here two times past week to have lenses installed in my own frame that I have purchased from Amazon. I was pleasantly surprised that they installed them right away at no cost! I was expecting then to send it the lab and I had to wait weeks! But they installed them right away and I now have 2 extra pairs of sunglasses with the lenses from Raen Optics. While there I notice a huge selection of frame at real competitive prices. Great service and good price; why go anywhere else.

I had a great experience at the Walmart Vision Center thanks to Ivania Escobar, the optician who helped me during my visit. From the moment I arrived, Ivania was friendly, patient, and genuinely focused on making sure I had a good experience. Ivania took the time to explain my options clearly, helped me find frames that fit well and looked good, and made sure everything was comfortable before I left. I never felt rushed, and Ivania answered all of my questions with professionalism and kindness. Customer service like this really stands out. It’s clear Ivania cares about helping people. I truly appreciate the time and attention Ivania gave me, and I would definitely recommend this Vision Center to anyone looking for helpful and knowledgeable service.

I called the optical center yesterday afternoon, gave her my insurance information, and set up an appointment for the next day. She seemed like everything was good and didn’t ask for any follow up information as though she was sure my insurance was accepted. All was well until I arrived on Saturday and they hadn’t looked up my insurance the day before when I called and gave them the information. Now I’ve wasted my morning, braved these pandemic streets, only to have to do it again once I can reach my insurance company on Monday.

Exceptional service here. Would recommend highly.

Ivanea at the vision desk is very rude and unsupportive.

I have been coming here for years and always appreciate that the eye exam is thorough, reasonably priced and i can pick frames from a large selection. Everything is done in about an hour. Receive my new glasses in one week after my exam. Very convenient!

These ppl were terrible, we asked about a very simple thing in our prescription and they said we had to pay for glasses first

Dr kwong very good she explains everything in eye exam I'm very happy.happy with my new glasses.

Maryam and Dhaval have the best customer service ever! always make me feel so welcomed this is vision center in Mountain View inside Walmart I recommend anyone anytime no wait time they are excellent 👍thank you both for such superior service 😀 …

At National Vision Center here in Walmart, Amanda was very helpful & honest. They even fixed my Sunglasses for free, let’s do our best to support local businesses.

The price was good, but within 6 weeks they were getting blurry and the bifocals were cut way up to high, and I had to wear them at a ridiculous angle so that I wasn't looking thru the bifocals Recomend going somewhere else.

Xcellent service from all of the staff. Very nice & courteous. Dr. Kwong performs a very thorough exam, explains her findings, and welcomes questions. I would definitely recommend others to see her. Very comfortable experience from intake thru the whole exam process. Much appreciated.

Dr Iris was so nice and efficient! And their pay out of pocket money for eye exam is only 85 bucks

Extremely disappointed with the customer service at this location. I tried to purchase a bag of hay for my guinea pig, but the packaging was clearly ripped and damaged. Despite this, the staff refused to offer any discount or markdown. Most retailers in the US provide a discount for damaged packaging, but not here. Poor service and zero flexibility

Great service and I love my glasses and great prices I spent far less than my husband on his so excited...