Walmart Vision & Glasses
700 Oak St,
Brockton, MA

Bought a pair of $450.00 glasses in January that already broke! Went back to Walmart vision and the manager Eugenia Goncalves took a try on pair off the try on shelf and put the lenses in that frame (the used frame)!!! This was a week ago. Well just went back because frame already broke. Eugenia (manager) was very rude and gave me her business card to call her manager which to find out it’s the store manager. I went to the service desk and asked to speak to a manager and Timothy the support manager came and didn’t do a dang thing. He said that he would talk to her about it then walked away. This customer service experience was terrible!!! Eugenia needs classes on customer service ASAP!!! I will be telling everyone not to buy glasses from Walmart.

The experience was horrendous with the optometrist she was extremely rude and overall miserable. her primary focus was getting out by 430 even though they closed at 6. My son had a eye and his first contact exam she didn’t teach him how to … More

I should have stuck with my initial intuition with how people reviewed this place. No matter if it’s more convenient don’t bother coming. Waste of time and money.