Walmart Vision & Glasses
8288 Cincinnati Dayton Rd,
West Chester Township, OH

I live in another state and was traveling through here and accidentally broke my glasses. one of the strings that hold the lens in broke. I carried them in at 9am when they opened and at 9:15 they were fixed. On top of that they did not charge me to fix them. Told me that was their policy on minor repairs. Either way I could not be happier with the service. Well done Walmart.

The vision center is okay. Most times I see the workers standing socializing amongst themselves or with employees from other departments. This past visit in the midst of getting fitted for new glasses an employee from another department actually interrupted us just to say hi . Unprofessional I thought. Forget trying to reach anyone by phone. An operator had to keep transferring me back to the Vision center 4x and never did answer.

Every time I have gone in I have received amazing service. Even when the staff is fully packed and busy, or I call on the phone, they are accommodating and move people through as fast as they can. As far as some of the comments from their closing hours, it's Covid so almost every business has shortened hours. And working with Google to change even an address of a business is difficult-we struggle with this at my place of work so I understand. I used to go to the bigger eye care places and NEVER received the amount of time, care and politeness that I have received here. Their prices are now lower for me than the other place I went to. Love this Eye care place and highly recommend! The staff and service are amazing!