Mitchell Atherton

Worst pair of glasses I have ever bought. Lenses scratch when using a microfiber cloth And the staff came up with every excuse they could. I have been wearing glasses for years and always took care of them never ever have lenses scratch so easy just poor quality lenses

Jay Villaa

I love this place. never switching on them again. I went to a 5 star eye optometrist called clear view eye care and they messed up my Lenses so bad. I told them they were wrong and they insisted I had to get use to them but I knew it wasn’t that. I came back to my regular Walmart in Douglas with nicki and they did a better job than that 5 star eye place ever did. My lenses are perfect. No astigmatism in the lenses. Idk why it has low stars when Walmart does a better job at my glasses than a good eye company. Come here and they will get you taken care of! Nicki is amazing

Michael Coleman

I normally don't write reviews much less negative but this one is well-deserved. I originally bought my frames at this location so didn't think twice when I had to get new lenses. Nikki, the Store Manager, assisted me and new lenses were sent for but the lab botched the order by cutting them improperly with too much distortion. Nikki offered to have the lab redo the lenses at no additional charge but if the lab botched it again I would be out $169 so I requested a full refund which Nikki agreed to however, before doing so, she popped out the lenses and threw them away knowing the frames were discontinued and that it would be very difficult if not impossible to fill them elsewhere and failed to inform me of such which seemed particularly malicious to me. I contacted Rob, the District Manager, who informed me that although what Nikki did essentially made my frames worthless, he was not willing to authorize a refund on my frames but allowed me to go back to the store and pick whatever frames I wanted but could find none that were suitable. I called Corporate, speaking with Ashley, but she said policy prevented her from contacting the lab for the dimensions nor would she do more to assist me. All my pleas seemed to fall on deaf ears. Neither Rob nor Ashley would openly condemn what Nikki had done even though it was unethical due to the fact that Nikki knew the frames were discontinued and that tossing the lenses would make the frames worthless. In almost every interaction she was passive-aggressive, flippant, disrespectful and generally gave off bad vibes. She is not only a liability to the store but the company itself seems to validate this kind of behavior by refusing to address it. One more thing to report is that the Walmart Vision Centers at Pleasant Grove and Truxel are NOT supported by Walmart by rather by National Vision, the parent company. Do not do business with them. You may regret it.