Walmart Vision & Glasses
9235 N Sam Houston Pkwy E,
Humble, TX

Went in to purchase frames. Only needed a frame due to my child breaking the arm off of my current pair. The associate immediately tells me she can’t help me due to me not purchasing my lenses from them. Didn’t even offer their services like “Would you like to schedule an eye exam with us? We’re having xyz promotion going on” because I am due for an eye exam, I would have taken that help. Lucky for me I use to work for Visionworks years ago and know how to read my frame dimensions so I browsed what they had. Nothing they had would fit my lenses. Absolute lazy behavior on that associates end.

I've been going to this location for my optical requirements for a long time, and it's about time I gave them some recognition! Especially since I need to return my new glasses in order to get my new RX Sunglasses customized to my preferences! Manager Bleydi, Ms. Em, Yeshenia, and Monique, in particular, are the finest! Shh, everything here is fantastic, but please be patient and visit when they aren't too busy!

Love the customer service. They are very informative and polite. Especially Monique she helped me with my daughter's prescription and then helped me with mine. Went back in the next day and the other young lady there also was a wonderful help. Will be frequenting this Walmart Vision Center in the future. Very happy 😊 …