Walmart Vision & Glasses
9499 Sheridan Boulevard,
Westminster, CO

This place doesn't even deserve a star. The worst customer service ever. The ladies there don't have a clue what they are talking about and are very rude and unpleasant. They told me that I could get an eye exam that included one for contact lenses and that I would receive contact lenses the same day if they had the ones I needed. Well, I got through my exam. The Dr was pleasant. And then the problem started when the front desk ladies never assisted me in putting my contact lenses. One of them was very rude. And kept pronouncing my name incorrectly after correcting her many times. Told me that I needed to tell them if i needed help. It wasn't even offered and I thought that this was a routine procedure. And then at checkout, she proceeds to tell me that the box of contact lenses I got was for 5 days and the order of lenses after that would take up to 45 days!!!!!! Zero empathy. Zero understanding of what my urgency was as this was the same lady I had spoken to earlier on the phone explaining my situation. I came in there because my eyeglass frame had broke and the ONLY reason I did an exam today was because they told me they most likely had my lenses. Only to get a 5 day supply!!! Absolute rude individuals. Would not recommend.

I have been going to this location for three years, and every time it’s a great experience. The ladies in the front are very pleasant and knowledgeable. I have refer friends and family here due to the great care they provide. I’m glad I gave this Vision center a shot because they are always so helpful!

They were great! The staff was helpful and knowledgeable. They offered to squeeze me in for an exam because they had already checked my insurance for both my kids that had appointments and knew what all was covered on the plan and that I had benefits as well. The optometrist was very nice and funny. She explained things very well to me and both kids. Overall, this location is great!