Walnut Creek Optometry Group
1844 San Miguel Dr #312,
Walnut Creek, CA

I did not have a good experience coming here. The doctor did not listen to what I wanted and started pushing for me to get the more expensive procedure. I did hear her say it was covered by my insurance but after I did it I was asked to pay. Then she said "I" miss understood her. She then started giving me a very hostile and rude attitude. Is one thing to suggest a service but a different one when you start pushing it because I have a normal flinching reaction to have my eye poked at. Full disclosure I never write reviews but this has been one of the worst experiences I had in my 27 years alive.

Don’t bother with this clinic. I had asked for an appointment with dr Nguyen and they schedule it in Vallejo. I drove all the way down there from Rocklin and they scheduled it with a different provider which was a waste of time. So i left. I called to schedule an appointment with Dr Nguyen and they said they wouldn’t schedule me an appointment because of the incident. Were they screwed up. As you can see their rating has severely gone down due to their lack of customer service and their front counter people save yourself time and go else where

The receptionist was very rude. Whoever hired the receptionist name Clark, should train him well, before let him handle customer service. He is the most rudest receptionist i have ever talked to.