Warby Parker Town Center Crossing was a positive experience! Great selection and their process was easy and went smooth and fast! There is no sales pressure. Staff is very helpful! They take insurance and instantly tell you price after coverage so there are no surprises later! Glad I got what I needed and like at Warby Parker and I look forward for my new glasses to arrive!

I got notification on Friday that order had shipped and given an ups tracking number. The tracking still shows package hasn't left Warby Parker as of Monday afternoon. Customer service acknowledges that they have no information for me and are unwilling to look into it further until order is officially late. I paid for expedited shipping. First experience with Warner Parker. Not impressed. Hope when I actually receive glasses, they meet expectations. update- glasses arrived and quality was terrible. Had to return and go elsewhere. The prescription was fine. I believe the person that was at store mismarked them and did so with a sharpie instead of using machine a few feet away. i feel scammed

Nikki was very helpful with my selections of frames that were clip-on accommodating. However, after looking at sunglass options, I chose to purchase a clear lens frame as well as sunglasses. Her knowledge and information was a great selling point for me.