I've been going to Dr. Tiffany West since she was at Lenscrafters and now been to their new business a few times. Have also been to Dr. Eric West at their clinic and they are a wonderful optometry clinic. I always have a warm welcome when I come in the door. They both go out of their way to help you with your eyecare needs. I recommend going to see these eyecare doctors if your in the area. I don't even live in mobile anymore and will still drive almost two hours to visit their clinic for help. On top of helling with eye exams and etc. , they also offer a really cool wide assortment of affordable glasses as well to pick from. I hope my review helps I don't really leave reviews all to often , usually I forget , I have memory issues. But glad I finally remembered to do so.

Very pleasant experience. Suffered from severe double Cateracts (legally blind). I had no health insurance for surgery and was facing homelessness. Tiffany got in touch with the center for deaf and blind patients for me. The end result was University of Alabama Birmingham doing surgery under a program for the disadvantaged and cost almost nothing. Afterwards, they adjusted my glasses (which I didn’t even buy there) for free and installed new lenses in frames that I already had. They didn’t want to charge me for any of it. They go beyond the customer service you would normally expect and it makes you feel like a member of the family.

I was traveling in Mobile, planning to drive back to SC, but my vision had really changed in the last week. Dr. Eric West worked me in near the end of the day and stayed well past closing. He was so thorough and kind. I left seeing better than I had for a while, and he relieved my concerns that the changes were serious. Everyone at the practice was great. Thank you!