Jules Low

I've never felt at such ease taking my kiddo to an eye appointment. We've gone to two other places in the past, and the experience was meh. First thing when we walked in the door, we were met with the friendliest of faces and warm greetings right away. The doctor was fantastic and explained everything in detail. I really liked the small atmosphere, compared to the larger practices which lack empathy, and warmth. When dealing with social anxiety, bigger places can be nerve-wracking. Here they made you feel welcome and heard. Definitely recommend it to anyone in the area.

Sean Mulcahey

Was visiting family in Mass for Christmas and ended up getting referred here by all my relatives that use Westford Eye Care. They were somehow able to get me in for an appointment and I was seen by the doctor. She was awesome, even working with me to review previous prescriptions and picking the best new script for me. Worked with Kevin (the owner of the practice) after the appointment to pick glasses and he took the time to explain to me how eyes worked at a basic level and what different eye issues mean, and how glasses correct these problems. It was incredibly interesting for a curious person and a level of care for the customer and service I have not experienced before. Kevin explained to me how my vision benefits worked and how to best maximize my savings combining insurance and other sales. Kevin is probably one of the nicest people I have ever met and just inspires trust. They even have a sign that states instead of accepting payment for adjustments to glasses, they'd appreciate a donation to the Lowell Humane Society for animals. To top it all off, they somehow got my new glasses back in three days (!!!!!) in the middle of the pandemic right before Christmas, no less. Do yourself a favor and give these kind folks your business, skip the national chains.

jim hail

I have been coming here for 25 years. The previous owners(Gene and Jerry) always took good care of me. I am equally impressed with Kevin, the new owner. He is both very friendly and knowledgeable. Last week I was stuck on 495 and he stayed 45 minutes past closing time so I could pick up my new glasses. Great service and selection, and after all, who doesn't want to see a young entrepreneur succeed?