Westgate Optical
2045 Westgate Dr # 300,
Bethlehem, PA

We have been very happy with the service and attention we have received as patients at this office. They were very accommodating to me, when I was dealing with ocular migraines. I felt the doctor and office staff went above and beyond ruling everything out and working to find contact lenses that would work for me. At the time, there wasn't a lens on the market that had what I needed (daily disposable and an irregular astigmatism adjustment) but they gave me several options and worked patiently to find the best solution available at the time. Because of insurance changes we were not going there for a few years. Recently, I took my 8 year-old-daughter to be fitted. She raved about her exam! She felt that the doctor and optician gave her great attention and let her try every frame in the store and some from the back, until she found the pair that was a perfect fit. Instead of just handing us a prescription, they spent time with her explaining how to rest and exercise her eyes while reading in order to strengthen her weaker eye and thwart further deterioration of her vision. We were extremely happy with the service we received. The office staff has always been kind and willing to do whatever they can to fit into our schedule for appointments, fittings, and contact checks. We really appreciate the customer service here and recommend the office!

I have purchased glasses and got eye exams from Westgate Optical for 20+ years, with an occasion or 2 when I tried another optician. I wear glasses since childhood, over 40 years. The others were OK, but Westgate Optical has always been convenient, professional, and friendly. They are no pressure when it comes to selling frames and lenses. At a recent visit I wanted to get new lenses with my new prescription put into my existing frames. They agreed my frames are good quality & in good condition. I saved a substantial amount by using my existing frames. The optician in no way tried to "upsell" me with new frames. They were more than happy to accommodate my wishes. I think I will stay with them always in the future.

My experience was the exact opposite of the previous review. I called the office the day I was leaving for a vacation and asked if I could be squeezed in due to eye discomfort. Not only did the receptionist have me come in, but I didn't even have to wait very long to be seen. The doctor took his time with me and relieved my concerns while providing a simple plan for improvement. His recommendations proved effective almost immediately. The entire process was handled in a smooth, efficient and supportive way that I truly appreciated.