Westside Family Vision Center Optometric Group
1817 Hamilton Ave,
San Jose, CA

I feel bad that I have to write this, but I would strongly advise NOT to come here for a prescription. I got an eye exam prescription done by Dr. Fanelli. The exam procedure was rushed and the doctor was rude and impatient when I pointed out one of my eyes still couldn't see clearly. I acquired my two pairs of glasses from Costco with the prescription. Turned out the prescription was way off for my left eye. After calling the office for a followup visit, I was told there would be a $40 surcharge to revisit. I cannot believe I can witness this level of competency and customer service in the country.

Doctors are good but front office staff is worst I've ever experienced in a medical office. They don't return calls and are rude. Will be looking for another office

I have been a patient here for many years, have brought my kids here and have experience with all of the doctors and staff. I can say that I have never had a bad experience. The staff is friendly and helpful. The doctors take time to explain things to you and help you make decisions about your care. Recently I had to bring my 2 year old grandson with me and the doctor allowed me to keep my grandson on my lap during the examination. Personalized care at its best. I highly recommend them to you!