Whitewater Eye Center Richmond
1900 Chester Blvd,
Richmond, IN

I walked in and handed them a Bill and said I want to pay this off. The front desk said oh, its more then that. I said ok,I will pay it off.They are still sending me the same bill I asked to pay off. I even called and spoke to someone and said I'm still getting this bill. She said, your paid in full., but billing department keeps calling me,saying it's not paid. I paid 900.00 that day and they are still sending me the same bill ,I handed them to pay off. There billing is terrible, they will charge you more then what you should be charged, because they can get away with it. Their wait time is horrible. You will always be there for an hour and half or longer no matter what time your appointment is

I help my mother and one of her friends , both almost 88 years old. I have to drive them around to doctor appointments and other places. I DO NOT have the time to wait for the Whitewater Eye Center to be running 1-2 hours late! Knowing they’re going to be late, I believe the patient should have the opportunity to have a choice of going in late or to reschedule.

Everyone I came in contact with was friendly. I had Dr Hainline and he is very patient, very understanding and explains throughly whats going on. I highly recommend this place. They are very busy but my wait times werent bad at all.