William S. Goldstein, MD Laser Eye Care Center
47670 Van Dyke Ave, Shelby Twp, MI 48317, United States of America
+1 586-323-2020
https://2020vision.com/
Tara Modestina
11 months ago
My husband Nick and I have been patients of Dr. Goldstein and received Lasik Surgery from him.
After getting a referral from his cousin, Nick received Lasik surgery by Dr. Goldstein in winter of 2021. His main concern is that he was in extreme pain during his surgery and felt as though he was not given not enough medication ratio to his weight. For reference, Nick is 6’5 and 300+ pounds.
On the other hand, my surgery in summer of 2022 went smooth. Then about 20-minutes after the procedure, it literally felt like sandpaper was scraping my eyeballs. I truly was in a lot of pain. I know everyone’s pain tolerance varies. My concern is that I was not prepared on how painful it could have potentially been and would have better prepared myself not only mentally, but physically.
Finally, since my procedure I’ve become extremely sensitive to light (which is common) and was refused an exemption certificate/letter.
The receptionist stated: since they didn’t have records that I had light sensitivity “before” my surgery…..
Well, I most certainly do now and don’t understand why this request is difficult. As my primary doctor told me to ask my optometrist.
With these issues aside, the facility was clean, the staff was friendly, and I typically didn’t wait long for visits. With the exception of my last visit; where I waited for nearly 40 minutes before seeing the doctor.
These issues may seem minuscule to some. However, we feel as though our needs were not met. We paid about $8,500+ between both of our surgeries. I don’t take this mediocre review lightly. I don’t leave many reviews and enjoy leaving positive ones. Yet, before you go spending $8,500+, time, resources, and most importantly, your eyes. Perhaps consider shopping around first.
sun glory
11 months ago
Dr. Goldstein educated me on my first visit about options to rid me of cataracts and improve my vision.
I felt very confident and he proved to be an excellent surgeon. I am in the recovery stage and all is going well and exactly as he said it would.
I could not have asked for a better support staff. The office folks, nurses, anesthetist, and anyone else I interacted with were extremely pleasant, easy to deal with, kind and compassionate. The warm blanket given to me before surgery was certainly a plus!!
Honestly - it was an altogether good experience and I would recommend Dr. Goldstein to anyone looking for relief from cataracts and other eye issues.
Diane Hess
11 months ago
Dr. Goldstein has a great bedside manner and I wish I could just rate him in this review because it would be 5 stars. I trust him completely!
I'm giving this 3 STARS because of the BILLING on cataract surgery. I opted for the Advance with Laser assist that I paid out of pocket and thought my insurance would credit to my out of pocket expence for the year - wrong! My mistake.. (Logically I assumed....The full amount would be sent to insurance then they kick back the none covered portion and it would be applied to my cash out of pocket).
The second issue is that with the Laser assist procedure Dr. Goldstein faught with the device that held my eyelid down on the right eye (second eye done) and it was a very short time under the machine. It seemed like he did more by hand then by machine because of the issue.
With my left eye, I experienced some unusual discomfort that felt like needles jabbing in my eye, which I was told never has it been a complaint by a patient before. OVERALL - my right eye cataract surgery was successful, my left not so much. But I am being told that some of the cloudiness and things that to me are blocking my vision...will correct its self. Here's to hoping it does.
Bottom line - Understand how they submit the billing. And that the Laser eye assist technique isn't without some down sides to it.
UPDATE: Great news that enhancements are included with the advance packet. This is a truthful review based on my personal experience. Agree! Everyone should know their insurance. AND take the time to discuss it with Dr. Goldstein's staff. :-)