Wills Eye Physicians King of Prussia
,
King of Prussia, PA

Katzman Eye Assoc was acquired by Wills Eye. Things have gone downhill very fast. It is difficult to secure appointment. A phone call is much lengthier with having to listen to a lot of options that do not apply to me. An online appointment requires one to fill a form and then someone returns call. It seems a lot of their work is being dumped on prospective patient . . very smart on their part but why would I undertake to do their work. Finally, they tried to pass off an Optometrist as a medical doctor, which she is not. At one stage they also tried to bill me for the entire visit as an out of pocket expense because they do not take the insurance I have. Overall, I would not recommend this new outfit to anyone based on my experience.

Had a great experience at the Katzman Eye Associates. Waited only 15 minutes and was seen by Dr. Nolan, who was very friendly, knowledgeable, and who thoroughly examined my eyes. She did a great job explaining my symptoms and I would recommend her to other patients. There is ample parking and the office is easy to locate when you enter the building. You must wear a mask in the office.

Waited an hour and a half and still didn't get to see the dr. And they still charged me the co-pay while I rescheduled. Some of us have jobs and can't miss 1/2 day of work.