Jean Elmer

For 8 years windmill eye Associates had a five star review with me.. Every year I scheduled my routine eye exam..and had a couple emergency appointments..used the same insurance evey time.. I moved 86 miles away..kept them informed of my situation but wanted to stay going to them because Dr Lozada did such a awesome job treating me for sjogren's and diabetes.. Appointment made 2 weeks in advance.. made the drive and they informed me. They are no longer taking my insurance..no sympathy for my waisted trip.. They said we can still see you, but we'll have to bill you out-of-pocket.. When asked why I wasn't notified of this change. They said that they saw I had other insurance and assumed that would take care of it. Every year before they would run a prior authorization to make sure it was covered and not too soon to schedule.. Ask to speak to a supervisor no one ever called me back..I called a couple of times they're like What do you want? They became rude. Saw a female dr there once that made me feel dirty and disgusting for being poor with state insurance..as she flaunted her designer clothes and gaudy gold jewelry..hmm wonder why Dr Lozada really left 🤔 good luck to him..i will try and see where he moved on to..

D J

Today is the first time I’ve seen Dr. Mary Hemphill and it was an absolute pleasure. She is the most thorough optometrist I’ve ever seen. She’s professional, caring, and extremely personable. I’ll be back!!

Cameron Rucker

Dr. Hemphill is very helpful and informative during your eye exam. She helps you understand your eyes better and is thorough in explaining what kind of eye care you need. Highly recommend.