Windy Hill Ophthalmology And Optical
2480 Windy Hill Rd SE Ste 400,
Marietta, GA

Dr Jefferies was opened during COVID-19 and taking all the necessary precautions to keep the office safe for all patients. I originally booked my appointment online via ZocDoc. Within a few minutes my appointment was confirmed. Now just keep in mind a "M.D." after a person's name makes a big difference and saves time and headache... not to mention level of professionalism displayed. ...and how they are trained to put you at ease during your surgery was much appreciated considering I was nauseous due to nerves When you first go into the office you are greeted by Ms Susan. One of the sweetest and nicest people you will meet. She makes you feel very comfortable and explains your insurance coverage and any payment info to you. You do not wait long to be seen, maybe 10minutes max i waited, but thats because there was 1 other person ahead of me. 5 minutes max the day of surgery Once scene he did a thorough eye exam and let me know that I had to have a minor eye surgery due to a chalazion. That was no problem... Ms Susan was able to schedule my appointment the very next day and the surgery went well. Dr Jefferies will over communicate with you during the entire procedure start to finish to make you feel comfortable and i really appreciated that because I was super nervous to the point I started feeling nauseous. 30mins later I was done.... eye corrected and on my way home. Thanks a bunch Dr Jefferies and Ms Susan for taking great care of me.

Very unprofessional & does not care about his patients! My 4 year old was referred by his pediatrician… for starters we had an appointment at 10:30 we didn’t get out of there until 2:00 & he only had one other patient there besides us. I explained to him that my sons eye started crossing after injury. He dilated my sons eyes and said he had almost perfect vision in both eyes then said he had farsightedness & prescribed him glasses which I was charged $85 for & was told when the glasses came in it would fix his eye from crossing immediately…. Well that didn’t happen but we gave ht time and my son wore them for a couple weeks saying they made his eyes itch and head hurt & it never fixed his eyes from crossing so I message the doctor & he referred him to a pediatric eye surgeon… I call them and they said he never sent the referral over and they can’t set anyrhing up without referral so I let him know and his response is “oh yeah thats why I never refer anyone to them bc they have to have a referral” your a doctor who referred me but can’t send over a referral… then referred me to another doctor and said it was way further away but he wouldn’t have to send a referral…. My kids eyes are bothering him & I can’t even get correct answers on whats going on & he makes it clear that it isn’t his problem. He just prescribes whatever to whoever & hopes he made the right choice…. Also is rude! I will be letting my childs doctor know so we can get him to an eye doctor who knows what they are doing. This place was a waste of time and money.

I’m writing this review in hopes that someone is helped. My son’s pediatrician recommended that he saw an Ophthalmologist and provided me with a list to choose from. It’s my fault for not asking more questions or checking reviews for the doctors on list. Instead, I just chose Windy Hill Ophthalmology because I was familiar with the area. But redflag #1, no one ever answered the phone, you’re directed to text a number to make an appointment who I later found out is Dr. Jeffries himself. I enter the office and immediately see it doesn’t say child friendly… I assumed it was the receptionist who checked me in, however it was indeed Dr. Jeffries. (One man show?) I had just drove my 16 month old son an hour to get to the 10:30 appointment, so I was giving him fruit snacks so he would be mostly cooperative during the assessment (fruit snack from the bag straight to his mouth by my hand to ensure none would fall). Dr. Jeffries, who seem not to understand the concept of giving a baby a comforting snack, asked me not to feed him because it causes ants…2nd redflag. I then asked him, do you see children here? His response was “depends”. I should have immediately left but I didn’t. This was my first time ever dealing with any eye issues as I have never had eye issues nor has my daughter. I should have asked way more questions but you live and learn. I pay the $50 co-pay and he takes us back. (I didn’t notice that every time I handed him something, he took it straight from my hand, but when he handed me something back, although my hand was out waiting for it, he sat it on the window sill opening never in my hand.) He is not very personable and definitely did not do well with my 16 month old. He had me hold my son down to put the drops in his eyes to dilate them which I didn’t find alarming because I hold him down for shots at the pediatrician. Once we came back in after the waiting period, Dr. Jeffries was not able to complete the assessment because he was not equipped to handle my crying child. When I made the appointment, he knew how old my child was because he asked for his date of birth. Could he not have given me the courtesy to say, I’m not a pediatric ophthalmologist and it’s likely I wont be able to assess him. Instead, he took my co-pay and will charge my insurance, where are the morals…ETHICS MUCH?…maybe he needed the money being a one man show and all. I just know now to ask more questions and when there are Redflags and i get those feelings from the beginning, walk away. At any rate, parents of toddlers, this is definitely not the ophthalmologist for your baby. He did tell me, I would likely need a referral in the form of a note to make an appointment with a pediatric Ophthalmologist so he wrote me a note and sent me over to Marietta Eye Clinic, I don’t know how true it is if I needed his note, but I plan to ask when we go to my son’s appointment. Proceed with caution and ask questions.

I am a long-time - 8 years - patient. I have been pleased with the service I have received. I recommend that you give this practice a try.

Went in at the end of October to have an eye exam. Received my glasses at the start of December and my prescription was way off from glasses I've had in the past. I've seen at least 5 different eye doctors moving around multiple states, and have always had successful results. I attempted to schedule another appointment to correct the issue, but was told I would be charged again for another appointment. Please stay away from this Ophthalmology office unless you want headaches from your prescription, and want to wait around for nearly an hour before your appointment starts.