Worcester Ophthalmology Associates
25 Oak Ave,
Worcester, MA

It's the 21st century. Nowhere on their site has a listed phone number. I misplaced my prescription and needed it ASAP. They won't email (again, it's the 21st century) but they could fax it (who uses fax these days?) By the time I'll get this mailed to me, it'll be too late for my eyeglass appointment. WOA, you really need to enter the second decade of the 21st century. I realize that most of your clientele aren't familiar with contemporary methods of communication, but that's rapidly changing. Refusing to email people and using the always slow USPS is a very inefficient use of time.

This office was very aggressive and unprofessional at handling the front desk demanding my disabled child wear a mask when he is medically exempt from wearing one due to his multiple disabilities. I told the front desk this on the phone prior to the appointment. I was also told I needed to present documentation of the inability to wear a mask that is protected by HIPPA laws. After that harassment I decided to leave as I felt we were being discriminated against for having medical issues. I’m actually happy to have left because I definitely don’t want to deal with the Natzi Germany like behavior and discrimination.

Needed cataract surgery on my left eye . Dr. Kleinberg did the surgery, and made me comfortable.Had a couple of follow ups. Staff was very professional. Last follow-up was today. My appointment was with Dr.Anderson. She was very professional, and again I felt relaxed. Strongly recommend.