Zilliox Optical - Your Local Eye Doctor - Buffalo
,
West Seneca, NY

I was treated very well. Everyone is very professional and they work hard to make sure you get the glasses you want and need at an affordable price. I would highly recommend them.

So I received a call from their sales pool to set up an appointment. As I had one last year I explained I would only come in if there was no charge per my insurance limitations. She responded that it will be fine and they’d check it out before I came in. So assuming all was ok I came in and afterwards was told there would be a $45 copay. I explained my conversation with their sales rep but they would not drop the charge. Led to believe there would be no charge and now trying to charge me. Class, so professional! Bye Zilliox.

For the love of God, update your business hours when you close early. Nothing like planning your day around going there after work to order an emergency pair of glasses for the ones that just broke, only to see a sign on the door indicating they’re closed an hour early today. “Sorry for the inconvenience” written on the sign doesn’t exactly make up for the, you know… inconvenience of driving there. Thanks for nothing. 👍🏻