Reviews

Dr Sensoli and his staff explained the procedure very well, and the outcome was exactly how they said it would go. My appointment was on time and handled quickly. Very friendly staff and everything was explained throughly.

I was referred here by a friend because they said their experience was amazing. My expectations were high and they did not disappoint! They have an amazing team, seamless process, great selection of frames, and an added sprinkle of above and beyond-ness from Guillermo!

I had such a positive experience getting my new glasses! First of all the staff is just downright cohesive team! I worked with Jenna doing all the tests and she explained everything to me as she was doing it. When it came time to picking out frames, all hands were one deck, finding me the best pair for my face. If I can describe the atmosphere, it would be a happy place! Jenna, Erik, and Lara make it that way! Everyone helped each other out. The optometrist was amazing as well. I really like the fact that you can bring the glasses back if there is a problem. Turns out progressive lenses are not my thing. I did buy another pair when I picked up my first pair and I took advantage of the year long insurance on both. Thank you for your customer service!

The entire staff was friendly and professional. Dr. Pattar took the time to explain everything to me and answer any questions. I’ve had several relatives go here as well and their experiences mirrored mine. Highly recommend.

First visit was great! Five stars and I wish I could give more. Both Kayla and her assistant Ashley were so welcoming and friendly! My appointment was quick and informing but not too quick that I felt rushed. Their service was extremely personable and genuine! I’ll most definitely be returning from now on and will be referring my friends and family!

I want to start off on a positive note because the staff carrying the doctors were amazing ... Everyone part of the support staff was kind and patient the moment I walked in. The wait time was surprisingly short (after having the actual doctor's exam I now understand why) I was immediately greeted with warm and friendly smiles from both gals at the desk. The nurse who did my intake was extremely knowledgeable. She was not only caring but took the time to answer any questions I had. She was extremely thorough and prepared me well for the rest of my visit. Even the technician with whom I only spent a few seconds was warm and compassionate while taking my scans. Now the negative ... Dr Pendergast walked into the exam room and introduced himself then immediately took to his computer with his assistant next to him. (both of their backs facing me) After reviewing the chart, scans, and notes he then proceeded to turn off the lights and began the exam. Not one word was spoken to me other than "up-left-right-down" as he shined the light in each eye. During this time I am basically half off the exam chair trying to keep my chin on the chinrest and my head against the bar (apparently comfort is not a concern) He continued ignoring me completely while rattling off medical terms to the assistant. I felt invisible! I felt helpless! I felt extremely nervous and sick to my stomach! I wanted to shout "I am in the room too"! What did those words mean ... I was already a nervous wreck and suffering from anxiety so of course my thoughts were all over the place. Lights on! Dr Pendergast goes back to the computer with his assistant (both of their backs facing me yet again) and enters information in the computer. The doctor finally turns and looks at me and says everything looks fine ... a couple more words and then out of the room he went. Are you kidding me?!? Bedside manner - NONE! We patients exist! My time matters! Show a little care and compassion for those you are treating. I work in the medical field and our patients are treated way better ... they are DOGS & CATS! And I waited 3 months for this appointment?!?! DO BETTER!!!

It is my first place to get my glasses in Utah. The owner is a really nice to me. I am pretty satisfied with my glasses too! Usually I'm not a person to take care of my stuff so that I often get scratches my glasses but also he took a care it for me.

Yes. I am the son of the mother and sister in law incident I just wanna say your administration is one of the WORST liars ever. If you guys accept military insurance. ACCEPT IT! I hope y’all have a good day. Knowing you have a very unsuccessful business because you lie to your customers and your administration lies to customers as well. Please do better.

Love my eye Dr

Would definitely recommend this place, but might want to keep the secret for myself! While other eye doctors were scheduling 3-4 months out, iRefract was able to schedule me for the following week. Great customer service, and a prompt start and efficient appointment.

Dr. Groat and his staff were amazing. Painless cataract surgery and I have 20/15 vision again. Staff was very professional and efficient, no long waits. The staff and Dr. Groat provided a thorough explanation of the procedure and what … More